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HDFC ERGO Motor Insurance Process in Kolkata

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By  AIS Windshield Experts

Category:  Car Insurance

Windshield Insurance Process

Motor insurance is a crucial aspect of car ownership. This contractual agreement provides financial protection, helping you cover car repair or replacement costs and reduce out-of-pocket expenses associated with unexpected events.

HDFC ERGO offers a complete range of motor insurance that can help you confidently tackle unforeseen situations, such as car windshield damage due to natural disasters, road accidents, theft, etc.

With HDFC ERGO insurance, you can streamline your windshield repair and replacement experience in Kolkata and enjoy hassle-free service.

Why Windshield Replacement is Important

A shattered car windshield can cause serious injuries and compromise your safety on the road. In addition, it can obstruct your view while driving, which increases the risk of accidents.

For this reason, you must get your damaged windshield repaired or replaced right away. However, before proceeding, it is suggested that you file a claim for your HDFC ERGO insurance (including windshield insurance).

HDFC ERGO Motor Insurance Claim Process for Windshield Replacement in Kolkata

  1. Visit the official website of HDFC ERGO or call the customer service number 022 6234 6234 to inform the insurance company about the claim.
  2. If you are filing the claim online, navigate to the “Claim” section and click on “Customer Claim Intimation.”
  3. Provide your HDFC ERGO insurance policy number, personal details, and accident-related information to register your claim.
  4. Once you provide the required information, a unique claim registration number will be sent to your registered mobile number, which can be used for future reference or to track the claim.
  5. For a cashless claim, locate the nearest AIS Windshield Experts Service Centre. If you want to opt for reimbursement, you can take your car to a garage of your choice.
  6. Drive or have your car towed to the respective garage.
  7. Fill in the motor insurance claim form and attach the required documents to the form.
  8. A surveyor will visit the garage to assess the level of damages and losses. Provide him with the necessary documents to facilitate the process.
  9. Upon receiving the complete documents, HDFC ERGO will initiate the claim process. Meanwhile, you will be regularly updated through SMS and emails at every stage of the claim.
  10. For a cashless claim, you will have to pay the compulsory deductible to the AIS Windshield Experts’ service centre once your car windshield is replaced. The balance will be settled by the insurer directly with the network garage.
  11. If you have opted for reimbursement, pay the charges, collect the bill, and submit it to the nearest HDFC ERGO branch for quick reimbursement.

Documents Required for HDFC ERGO Insurance Claim for Car Windshield Replacement in Kolkata

  • Car registration certificate
  • A copy of your driving license
  • Duly filled and signed HDFC ERGO motor insurance claim form
  • FIR filed at the police station
  • KYC documents
  • Repair estimates or bills from the garage (in case of reimbursement)
  • Letter of Indemnity and Subrogation (for theft-related claims)

Wrapping Up

Offering a range of motor insurance plans, including third-party, comprehensive, standalone, and bundled (third-party + standalone) insurance, HDFC ERGO helps vehicle owners mitigate the financial burden associated with unforeseen circumstances.

By following the process outlined above, you can effortlessly file an HDFC ERGO insurance claim and get your car windshield replaced at India’s largest automotive glass replacement company.

To ensure a seamless experience, choose one of our authorised service centres and enjoy quality car windshield replacement services with minimal downtime, a cashless facility, and flexible EMI options.

To learn more about our glass repair and replacement services, visit AIS Windshield Experts.

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