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SBI Motor Insurance Process in Hyderabad

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By  AIS Windshield Experts

Category:  Car Insurance

SBI Motor Insurance

Road accidents are a harsh reality that often causes damage to your vehicle and a dent in your wallet.

This highlights the need for SBI motor insurance in Hyderabad, which is an essential safeguard against such situations. With SBI motor insurance, you can drive with confidence, knowing that you are protected from the financial and legal burden associated with damaged windshield recovery.

But, to maximise the benefits of your policy, you must understand the SBI motor insurance claim process. So, let us simplify the SBI motor insurance process for you.

Understanding the SBI Motor Insurance Claim Process for Windshield Replacement in Hyderabad

Step 1 Claim Intimation

Inform SBI General about the accident or windshield damage as soon as possible by calling 1800 102 1111 or sending an email to customer.care@sbigeneral.in.

Step 2 Take the Vehicle for Repair

Once the SBI motor insurance claim is registered, take your car to a garage. You can choose to visit the nearest SBI General partner garage for repairs (such as an AIS Windshield Experts’ service centre) or a garage of your own choice.

It is important to note that if you want to file a cashless claim, you must have your vehicle serviced at a partner garage.

Step 3 Survey Appointment

After receiving the claim intimation, your insurer will assign a surveyor to assess the windshield damage. The insurer will contact you to schedule the survey appointment at a suitable location or time.

On the appointment date, the surveyor will scrutinise your vehicle, take photos, collect additional information to determine the level of damage and prepare a report.

Step 4 Document Submission

Once the survey is complete, you will be required to provide the required documents to SBI General. Here is the checklist of documents to be submitted for SBI motor insurance claim request:

 
Type of Incident Necessary Documents
Accident
  • Duly filled and signed claim form
  • Copy of registration book
  • Copy of driving licence
  • PAN card/Form 60
  • FIR (First Information Report)
  • Repair estimates, bills and payment receipts
  • Cancelled cheque (for reimbursement claims)
Theft
  • Duly filled and signed claim form
  • Original motor insurance in Hyderabad policy
  • Original registration book or certificate
  • Fitness certificate
  • Tax certificate
  • Permit
  • Load challan
  • FIR
  • Non-traceable report
  • Vehicle’s keys/original purchase invoice
  • Letter of Undertaking, Subrogation and Discharge Voucher

Step 5 Claim Assessment

On successful submission of documents, SBI General’s claims team will thoroughly assess your claim by reviewing the survey report and verifying the damage. The team will also consider windshield insurance policy exclusions and applicable deductibles.

Step 6 Vehicle Delivery/Repair Invoice Submission

Once the repairs are complete, the partner garage will notify you to collect your vehicle. If you have filed a reimbursement windshield insurance claim, pay the garage and collect the repair bills and payment receipts.

In the case of a cashless claim, you can collect your vehicle after paying the SBI motor insurance policy deductibles.

Step 7 Claim Settlement with the Garage/Insured

In case of reimbursement claim:

After collecting the vehicle, submit the windshield insurance claim form, bills and receipts to SBI General and the company will reimburse you for eligible expenses within a few days.

 

In case of cashless claim:

SBI General will directly settle the claim amount for motor insurance in Hyderabad with the garage and you will not be required to pay anything out of pocket (except for the deductible).

Key Takeaways

Filing an SBI motor insurance claim can be effortless if you follow the right approach. However, to make the motor insurance process seamless, you should get your vehicle repaired at an SBI General authorised/partner garage.

One such partner is AIS Windshield Experts, India’s leading windshield repair and replacement services provider.

By choosing AIS Windshield Experts, you can enjoy a hassle-free, cashless windshield repair and replacement experience along with minimal wait times, one-year of written warranty and even doorstep service.

Need assistance? Visit AIS Windshield Experts’ contact page to request a callback or dial 1800-102-6364 to speak with experts directly.

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