ACKO Insurance Process in Kolkata

Dealing with insurance claims can be stressful. The paperwork, the phone calls and the back-and-forth with the insurer may extend the entire turnaround time. But what if you could avoid all these hassles?

With ACKO insurance, this is exactly what you get. Their claim process is designed to be fast, easy and stress-free so that you can resume your routine without the added stress.

Learn how to file an ACKO insurance claim quickly and efficiently.

How to File ACKO Motor Insurance Claim in Kolkata?

Raising a Claim for Motor Insurance in Kolkata

Filing a claim with ACKO is a straightforward process. For this, you first have to inform ACKO about the incident as soon as possible. You can notify ACKO either through its official website or mobile app.

Vehicle Repair

Once you have intimated ACKO about the claim, you will need to take your vehicle to a repair shop.

In case you have chosen a cashless motor insurance process, you will be required to take your vehicle to any of ACKO’s network garages.

For example- you can get your vehicle repaired instantly at the nearest AIS Windshield Experts service centre.

Note: For cashless claims, ACKO offers free pick-up of damaged cars (in selected cities) and drops them to one of its network garages for prompt and hassle-free repairs.

Providing Documents

To support your claim, you will have to submit the required documents to ACKO. These documents are:

• Driving licence of the driver
• Duly filled claim form
• A copy of the windshield insurance policy certificate
• Registration Certificate (RC) of the insured vehicle
• Identity proof of the policyholder
• First Information Report (FIR), if lodged
• Fire Brigade Report, if lodged
• A cancelled cheque
• Original purchase invoice (if opted for Return to Invoice add-on cover)
• Non-traceable Certificate (NTC) from the local police in case of theft
• Original repair bills and payment receipts in case of reimbursement claim

Cashless Claim Settlement

Once the repairs are complete, ACKO will settle the repair bills directly with the garage as per the terms and conditions of your motor insurance in Kolkata. You will then receive your repaired vehicle at your doorstep in the shortest amount of time.

For minor damages, such as a broken mirror or bumper dent, you can opt for the instant claim settlement feature offered by ACKO insurance.

Under this convenient service, you can get quick compensation for the losses incurred and save yourself from lengthy waiting periods and unnecessary hassle.

Reimbursement

To receive reimbursement, you will need to submit the payment receipts for the repair cost. You can do this by logging in to your ACKO account via their website or mobile and then uploading a soft copy of the repair invoices.

Once ACKO receives the payment-related details, it will process the reimbursement according to the agreed-upon amount stated in your motor insurance policy document, ensuring a seamless and hassle-free claim settlement motor insurance process.

Tips for a Successful Claim

• Do not drive without a valid driving licence.
• Follow traffic rules at all times.
• Do not drink and drive.
• Read the policy document carefully.
• Know the inclusions and exclusions of the ACKO insurance policy.
• Know the claim process well.

Summing Up

ACKO motor insurance process is straightforward thanks to its user-friendly online platform and mobile app. Plus, their instant claim offering makes the process even more convenient and simple, allowing you to focus on what matters most.

Additionally, ACKO’s network garage- AIS Windshield Experts, offers an added layer of convenience with smooth replacements and cashless billing. In simple words, with ACKO insurance and AIS Windshield Experts, you can just sit back and relax.