Chola MS Motor Insurance Process in Kolkata

The high traffic density of Kolkata poses a higher risk of road accidents, vehicle theft and damage, making motor insurance an indispensable tool for those seeking financial protection against such incidents.

Thanks to Chola MS insurance, vehicle owners in Kolkata can now drive with confidence, knowing that they no longer need to worry about costly windshield replacements or other damages.

This blog outlines the entire Chola MS insurance claim process, covering everything from intimation to claim settlement, enabling you to get your car windshield replaced with ease.

How to File a Chola MS Insurance Claim for Windshield Replacement in Kolkata?

Cashless Motor Insurance Claim

Under this type of motor insurance claim, you must visit a network garage of Chola MS insurance for windshield replacement and do not have to pay for repairs upfront. To file a cashless claim, follow the steps mentioned below:

1. In the event of an accident or mishap, inform Chola MS insurance as soon as possible.
2. Open the official Chola MS website, navigate to the “Claims” section and click on “Motor and Other Claims”. You can also call the 24-hour customer service number 1800-208-5544.
3. To file a claim, provide the necessary details.
4. Upon receiving the windshield insurance claim intimation, the insurer will send a surveyor to the site to check the level of car windshield damage.
5. Once the surveyor inspects your vehicle thoroughly, take it to the nearest AIS Windshield Experts Service Centre. In case the vehicle is not drivable, request a towing service.
6. Provide the required documents to an authorised person in the garage.
7. On receiving and verifying your documents, the garage will replace your car windshield.
8. Pay the compulsory deductible specified in your policy to collect your car and the rest of the bills will be directly settled by the insurer with the garage.

Reimbursement Motor Insurance Claim

This type of motor insurance claim requires you to pay the replacement bills out of your pocket. Once you make the payment, your insurer will verify the documents and reimburse you.

1. Immediately notify Chola MS insurer after an accident/mishap/theft to initiate a claim, either online or by phone.
2. After initiating the claim, take your car to a garage of your choice.
3. Once the car windshield replacement is done, clear the bills.
4. Collect the bills and payment receipts.
5. Submit the original bills and other necessary documents to the nearest Chola MS insurance branch.
6. On verifying the provided documents, your windshield insurance provider will reimburse the windshield replacement expenses (minus the compulsory deductible) to your registered bank account.

Documents Needed for Chola MS Insurance Claim in Kolkata

• Duly filled motor insurance claim form
• A copy of your driving licence and car’s registration certificate
• A copy of your Chola MS motor insurance policy
• Original bills
• A copy of FIR (in case of theft, death or injury)
• Hospital bills (in case of hospitalisation)

Wrapping Up

Chola MS motor insurance provides a robust shield against financial liabilities. Paired with expert windshield repair and replacement solutions, AIS Windshield Experts workshops in 60+ cities offer the utmost protection for car windshields.

This partnership between Chola MS insurance and AIS Windshield Experts allows insured individuals to enjoy quick car windshield replacement for multiple models and multiple brands.

Contact us at AIS Windshield Experts for fast and hassle-free windshield replacement in Kolkata.